Norwegian Iconcierge was launched on board NCL’s flagship, Norwegian Epic, at the end of last month. The app allows iPhone, iPad, Android and Windows7 users to interact with Norwegian Epic‘s on board guest information and service systems during their cruise. It also gives guests the ability to communicate with other smart phone users via voice and text message on the same sailing.
Guests who download the free application can interact with Norwegian Epic‘s systems from anywhere on board using their smart phone to make shore excursion and dining reservations, gather information about on board services and review their billing activity.
In addition, Norwegian iConcierge will be the industry’s first mobile application that allows guests to easily find and communicate with fellow cruisers. Guests who have the application installed on SIP capable smart phones can make and send unlimited calls and messages to each other while on board, at an introductory rate of $7.95 for the entire sailing. Future versions of the app will use VOIP technology to allow guests to make ship-to-shore calls at reduced rates.
Currently, the app is exclusively for guests sailing on board Norwegian Epic, but it is expected to be deployed to the remaining fleet and become widely available through Apple, Android and Windows7 app stores, in the near future.